Privacy Policy
Thuy Tien Bird’s Nest respects your privacy and is committed to protecting personal information.
1. Information collected
We may collect names, phone numbers, email addresses, delivery addresses, correspondence, purchase history and necessary technical data.
2. How information is used
Information is used to process and deliver orders, provide support, handle payments, prevent fraud and improve service. Marketing messages are sent only on an appropriate basis and may be declined.
3. Information sharing
Necessary information may be shared with delivery providers, payment processors, infrastructure providers or competent authorities. Recipients must use it only for the stated service purpose.
4. Retention and protection
Data is retained as needed to fulfil its purpose, resolve complaints and meet legal duties. Reasonable organisational and technical safeguards are applied.
5. Customer rights
Customers may request access, correction, updating or deletion of personal information where permitted by law.
6. Cookies and contact
Cookies may maintain sessions and carts and measure website performance. Browser cookie settings may affect some features.
Last updated: October 20, 2026.